No you are never obligated to accept a kickback.
About 92% of consumers trust referrals from people they know. In fact, consumers referred by a friend are four times more likely to make a purchase. Referrals account for 65% of new deals, too.
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We are excited to work with Kickback from the ground floor. We are always on the lookout for companies with unique CX demands. This opportunity is unique because it gives the Pendulum team a chance to build the tech from the ground floor.
